Shipping Policy

1. GENERAL SHIPPING TERMS

At Fabby Stitch, we take pride in delivering made-to-order apparel that reflects our commitment to quality, efficiency, and transparency. All orders are processed and shipped in accordance with applicable New York State and U.S. federal regulations, including compliance with the FTC’s Mail, Internet, or Telephone Order Merchandise Rule (16 CFR Part 435).

2. ORDER PROCESSING TURNAROUND TIMES

• Standard retail catalog orders are processed within 1-3 business days from payment confirmation.
• Custom apparel orders (embroidery, screen printing, or DTF) are processed within 5-7 business days following digital proof approval.
• Business days are defined as Monday through Friday, excluding federal and state holidays.

Note: Order processing turnaround is separate from carrier transit times.

3. SHIPPING CARRIERS & COVERAGE

Fabby Stitch ships packages via major reputable logistics partners, including:

• USPS (First-Class, Priority Mail)
• UPS (Ground, Express)
• FedEx
• DHL (select international shipments)

We ship to all 50 U.S. states, U.S. territories (including Puerto Rico and Guam), and military APO/FPO addresses. International shipping is offered selectively based on destination regulations.

4. SHIPPING FEES & SPLIT SHIPMENTS

• Standard shipping fees are calculated transparently at checkout based on order weight and destination.
• Complimentary standard shipping is offered on qualifying orders exceeding $99+ (promotional terms apply).
• In multi-item bulk orders, garments may occasionally ship in split packages to expedite delivery without incurring additional costs.

5. ORDER TRACKING & DELIVERY ISSUES

Upon shipment from our Bay Shore studio, an automated email containing your carrier tracking number will be dispatched.

Fabby Stitch is not responsible for transit delays caused by severe weather, carrier disruptions, or incorrect delivery addresses provided at checkout. If a package is returned due to an incomplete address, re-shipping fees may apply.